Terms & Conditions
High John Tech
Effective Date: [DATE — confirm before publishing]
NEEDS LEGAL REVIEW BEFORE PUBLISHING
This page is a structural draft only. It establishes the standard sections a services-and-digital-products business typically needs, using conservative, non-binding placeholder language. It does not yet reflect legal advice and should not be published or relied on as-is. Bracketed items marked [NEEDS LEGAL REVIEW] require an actual decision — from Cortaz, counsel, or both — before this page goes live.
1. Acceptance of Terms
By booking a Systems Audit, purchasing a digital product, or engaging High John Tech ("we," "us," "our") for any service, you agree to these Terms & Conditions. If you do not agree, please do not use our services or purchase our products.
2. Services Described
High John Tech provides AI consulting, automation and CRM systems, website and application development, AI agents, cybersecurity-informed system architecture, marketing and revenue systems, and ongoing technology partnership services, along with self-serve digital products sold through Gumroad. The specific scope of any paid engagement is defined in that engagement's own agreement or invoice, not by this page.
3. Fees, Payment & Refunds
The Systems Audit is a paid, $222 engagement. As published on the Systems Audit page, the fee is non-refundable once your findings report is delivered, and is 100% credited toward any build you move forward with afterward. Pricing and payment terms for larger engagements (the AI Systems Blueprint, builds, and ongoing partnerships) are set out in that engagement's own signed agreement.
Digital products purchased through Gumroad are subject to Gumroad's own purchase and refund terms in addition to this policy. [NEEDS LEGAL REVIEW: confirm whether a separate refund window applies to digital products.]
4. Client Responsibilities
You agree to provide accurate information, timely access to relevant systems, and prompt responses needed to deliver services on schedule. Delays caused by incomplete access or delayed responses may affect delivery timelines.
5. Intellectual Property
Unless otherwise agreed in writing, High John Tech retains ownership of its own pre-existing methodologies, frameworks, templates, and reusable code or system components. Custom deliverables built specifically for a client engagement transfer to the client as set out in that engagement's own agreement. [NEEDS LEGAL REVIEW: confirm the default IP transfer position High John Tech wants to state here.]
6. Confidentiality
Both parties agree to keep confidential any non-public business, technical, or customer information shared in the course of an engagement, and to use it only for the purposes of that engagement.
7. Limitation of Liability
High John Tech provides services and products on an "as-is" basis and makes no guarantee of specific business outcomes, revenue, or results. [NEEDS LEGAL REVIEW: confirm the specific liability cap and disclaimer language — this section is a placeholder, not a finished liability clause.]
8. Termination
Either party may terminate an ongoing engagement as set out in that engagement's own signed agreement. [NEEDS LEGAL REVIEW: confirm standard notice period and any early-termination terms.]
9. Governing Law
[NEEDS LEGAL REVIEW: confirm the governing law and venue for disputes — not stated here to avoid asserting a jurisdiction without confirmation.]
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Material changes will be reflected by an updated effective date on this page.
11. Contact
Questions about these Terms & Conditions can be sent to:
High John Tech
Phone: (313) 351-7211
Email: info@highjohn.tech
Website: https://highjohn.tech
